Essential business functions are defined as those that have
a significant impact on either cash flow or servicing customer, Business
functions that do not fit this model should not be considered essential,
regardless how much users insist they are critical. It is often necessary to
have lengthy discussions before agreement is reached to persuade users that a
particular function is not essential to maintaining cash flow or servicing
customer orders.
An Activity that makes order processing more efficient is
not important, nor is that argument that information is needed for a report.
Reports can be reconstructed after the fact. The Important functions are to
deposit cash and to ship product.
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