Trivia: “Take an extra effort in understanding customers to serve them well! “

 “Take an extra effort in understanding customers 
to serve them well! “

Customer is every company’s core business because without the customers, a company’s products or services are useless. This is one of the distinguishing factors between private business and public service, which pushes private businesses to work harder in caring about customers compared to public organizations that tend to forget that the public they serve are their principal sources of funds from whom they get their mandate and their salaries. Because of which, private companies need to take an extra effort in understanding customers to serve them well. One approach to do this is to think like a customer in order to anticipate the needs, requirements, and wants that a customer needs to address or satisfy in availing a service or purchasing a product. 

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